When you place an order with trendyweargift.com, you will receive a confirmation email. Once your order has been shipped, we will send you an email containing tracking information for your shipment. During the checkout process, you can select your preferred shipping method on the Order Information page.

ORDER PROCESSING TIME

  • Orders are processed Monday through Friday and will typically be prepared within 1–2 business days after being placed. Once processed, they will be shipped promptly.
  • Please note that our processing times may be delayed during weekends or periods of high demand, extending up to 3 business days.
  • In cases of incomplete payment or incorrect address information, order processing may be delayed.

SHIPPING METHOD

Orders shipped from our U.S. warehouse at 366 Farm to Market Rd 1488, Conroe, Texas, United States, will be delivered via USPS.

ESTIMATED DELIVERY TIME

The total delivery time includes both processing time and shipping time:

  • Processing Time: 1–2 business days (includes preparing, quality checking, and packing items).
  • Shipping Time:
    • United States: 7–12 business days
    • Canada & Europe: 10–25 business days
    • Australia & New Zealand: 12–25 business days
    • Rest of the World: 15–35 business days

Order cutoff time: 11:00 PM

SHIPPING FEES

  • Continental U.S.: $5.99 (Standard Shipping)
  • Rest of the World: $7.99 (Standard Shipping)

TRACKING INFORMATION

You will receive an email with tracking details once your order has been shipped. If you do not receive tracking information within 5 business days, please contact us at [email protected] for assistance.

Please note: Tracking information may take 2–5 business days to update in the system.

IMPORTANT NOTES

  1. Address Accuracy: Ensure your shipping address is complete and accurate to avoid delays. Incorrect or missing details may require additional time to resolve.
  2. Address Changes: You have 24 hours from placing your order to request an address update by emailing us at [email protected].
  3. Delivery Restrictions:
    • Packages undelivered due to incorrect addresses, refusal of delivery, or repeated failed attempts are not eligible for refunds.
    • If tracking shows a “delivered” status, we are unable to issue refunds for claims of non-receipt.

For lost or missing packages, we will provide carrier and tracking details for your convenience.

TAXES & DUTIES

Import duties, taxes, and local charges are not included in the item price or shipping cost. These are the buyer’s responsibility and are calculated based on the destination country’s tax regulations. trendyweargift.com ships on a Delivery Duty Unpaid (DDU) basis, meaning taxes and duties will be invoiced to you by the carrier upon delivery.

For further assistance, contact our support team at [email protected].